Privacy Policy
Last Updated: June 25, 2025
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1. Introduction
Welcome to EventKrowd. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This privacy policy applies to all users of EventKrowd’s services, including our website, mobile applications, and other online services.
2. Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
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Identity Data: Includes first name, last name, username or similar identifier, title, date of birth.
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Contact Data: Includes email address, telephone numbers, billing address, and delivery address.
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Financial Data: Includes payment card details, bank account details.
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Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
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Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our services.
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Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
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Usage Data: Includes information about how you use our website, products, and services.
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Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
3. How We Collect Your Information
We use different methods to collect data from and about you, including through:
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Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
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Automated technologies or interactions: As you interact with our services, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
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Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.
4. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
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Where we need to perform the contract we are about to enter into or have entered into with you.
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Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
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Where we need to comply with a legal obligation.
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Where you have provided consent for specific processing activities.
5. Data Sharing and Disclosure
We may share your personal data with the following categories of recipients:
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Service providers: We may share your information with service providers who perform services on our behalf.
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Business partners: We may share your information with our business partners who offer a service to you jointly with us.
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Law enforcement: We may disclose your information as required by law, such as to comply with a subpoena or other legal process.
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Protection of rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, or situations involving potential threats to the safety of any person.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
7. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
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Request access to your personal data.
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Request correction of your personal data.
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Request erasure of your personal data.
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Object to processing of your personal data.
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Request restriction of processing your personal data.
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Request transfer of your personal data.
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Right to withdraw consent.
9. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date at the top of this privacy policy.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Phone
(555) 123-4567
Address
123 Event Plaza, Suite 500, New York, NY 10001